Privacy Policy for ArcSite

Last Updated: September 3, 2025

Introduction

At ArcSite, we are committed to protecting the privacy and security of our customers and site visitors. The ArcSite team members are customers themselves, of both ArcSite and other internet sites – so we fully appreciate and respect the importance of privacy. This policy outlines our practices regarding the collection, use, and sharing of your personal information.

Information We Collect

We collect information about you in several ways, including:

1. Information You Provide: This includes personal information you provide when you subscribe to our services, create an account, complete a transaction, or sign up for a newsletter. It may include your name, email address, phone number, payment information, and other details necessary to provide our services.
2. Information from Your Use of Our Services: We collect information about your interactions with our website, including the pages you visit, your searches, purchases, and other actions on the site.
3. Information from Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities over time and across different websites following your use of our site.

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our services.
• Process transactions and send related information, including confirmations and invoices.
• Send you technical notices, updates, security alerts, and support and administrative messages.
• Respond to your comments, questions, and customer service requests.
• Communicate with you about products, services, offers, promotions, and events offered by ArcSite and others, and provide news and information we think will be of interest to you.

Sharing of Information

We do not share personal information with third parties except in the following circumstances:

• With your consent.
• With third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
• In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process.

Your Rights and Choices

You have the right to request access to or deletion of your personal information. To make such a request, please contact us at [Insert your contact email]. You may also opt out of receiving marketing or promotional emails from us by following the unsubscribe instructions included in those emails.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13.

Use of reCAPTCHA

We use Google reCAPTCHA to protect our forms and website from spam and abuse. reCAPTCHA collects hardware and software information, such as device and application data, and sends it to Google for analysis. This data is used solely to improve reCAPTCHA and for security purposes.

The use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.

Changes to This Privacy Policy

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at marketing@arcsite.com.

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