Podcast

Easy tips for hiring great earners who stick around W/ Tommy Mello

Brandon Ausbrooks
Feb 10, 2021
37 min

Home service selling is booming with incredible opportunities. Even during the pandemic. It's all about how you're capitalizing on the opportunities in front of you. For instance, one opportunity that Tommy mentions in this episode is doubling down on marketing investments during the pandemic. Part of this strategy comes from thinking about what your competition is doing, or in this case NOT doing. While many home service professionals pulling most of their advertising budget at the start and middle of the pandemic, Tommy decided to take advantage of the lower placement prices. This tactic lead to A1, Tommy's multi-million dollar garage repair business, staying top of mind for homeowners looking to make repairs during the pandemic.

While managing an aggressive advertising strategy is important, you can't take on an influx of jobs if your sales reps are maxed out. So, how does Tommy make sure that he has a hungry sales team? Well, it starts at the interview. By putting more time into the hiring process, Tommy can help make sure that his staff fits the high selling mentality he looks for in a good sales rep. This extended hiring process includes a quick lunch, learning the candidate's relationship with team sports, and a dinner with their significant others. Getting to know his hires before bringing them on board helps ensure longevity and hard work.

It just doesn't stop at the hiring process. We also dig into the importance of maintaining a positive work environment. As we have seen in the past, this is something that is so often overlooked. It seems almost too simple. However, the recipe is truly simple, according to Tommy. All it takes is acknowledgment, and not on a scheduled basis. Sales leaders and owners should constantly praise when praise is due. If someone is having a down day, bring them up. If they don't have plans for Thanksgiving, invite them over. A simple pat on the shoulder to start the day. None of these things cost a dime and can make the difference in keeping a great employee around.



This is only the tip of the iceberg.



Please enjoy the full episode for more great wisdom from Tommy.


For more great content from Tommy - https://homeserviceexpert.com/

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